Last Updated: November 4, 2026

At Everstride, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, purchase our products, or interact with our customer support team.

By using our website, you acknowledge the data practices described in this policy.

1. Information We Collect

We may collect the following categories of personal information:

Personal Information

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Order information and purchase history

• Customer service communications

Payment Information

Payments are processed through secure third-party payment service providers. We may receive limited payment-related information, such as payment confirmation, payment method type, and transaction details.

We do not directly store complete payment card numbers on our website servers.

Automatically Collected Information

• IP address

• Browser type and device information

• Operating system

• Website browsing activity

• Referring websites

• Cookies and similar tracking technologies

2. How We Use Your Information

We use personal information to:

• Process and fulfill customer orders

• Arrange shipping and delivery

• Send order confirmations and tracking updates

• Provide customer support

• Manage returns, exchanges, and refunds

• Improve website functionality and shopping experiences

• Prevent fraud and unauthorized transactions

• Analyze website performance

• Send marketing communications where permitted by law

• Comply with applicable legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to maintain essential functionality, remember shopping cart contents, understand website traffic, and improve customer experiences.

These technologies may also support advertising measurement and personalized advertising where permitted.

You can control cookies through your browser settings and any available cookie preference tools on our website.

Where required by law, we obtain consent before using non-essential cookies.

4. Email and SMS Communications

If you subscribe to our marketing communications, we may send promotional offers, product updates, exclusive discounts, and other relevant information.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.

If SMS marketing is available, you may opt out by following the instructions in the message, including replying STOP where supported.

Consent to receive marketing communications is not a condition of purchase.

Message and data rates may apply to SMS communications.

5. Sharing Your Information

We may share necessary personal information with trusted service providers that help us operate our online store, including:

• E-commerce platform providers, including Shopify

• Payment processing providers

• Shipping and fulfillment partners

• Customer support service providers

• Website analytics providers

• Advertising and marketing service providers

• Fraud prevention and security providers

We may also disclose information when required by applicable law or to protect our legal rights.

We do not disclose personal information to third parties for their own independent marketing purposes without an appropriate legal basis.

Certain advertising-related data disclosures may qualify as a "sale" or "sharing" under applicable privacy laws. Where required, we provide relevant privacy choices and opt-out mechanisms.

SMS marketing consent and opt-in data are not shared with third parties for their independent marketing purposes.

6. Payment Security

Our website uses secure payment processing services designed to protect transaction information.

Sensitive payment data is handled by authorized payment service providers according to their applicable security standards.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders and provide customer support

• Maintain transaction and business records

• Resolve disputes

• Prevent fraud

• Comply with applicable legal obligations

Retention periods may vary depending on the information involved and applicable legal requirements.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing activities

• Request a copy of certain personal information

• Opt out of certain targeted advertising or data sharing

• Lodge a complaint with a relevant data protection authority

To submit a privacy request, email info@everstridesock.us.

We may need to verify your identity before processing certain requests.

9. International Data Processing

As an online business, we may use service providers that process personal information in countries other than your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

10. Data Security

We implement reasonable technical and organizational safeguards intended to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Children's Privacy

Our website is intended for general consumers and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact our support team.

12. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the privacy practices, policies, or content of third-party websites.

We encourage customers to review the privacy policies of websites they visit.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business operations, technology, or legal requirements.

The latest version will be published on this page with an updated revision date.

14. Contact Us

For questions concerning this Privacy Policy, privacy rights, or personal information, please contact:

Everstride Customer Support

Email: info@everstridesock.us

Website: everstridesock.us

Everstride operates as an online store. Customer inquiries are handled electronically through our support email.