Last Updated: November 4, 2026

Thank you for shopping with Everstride!

We are committed to providing a reliable and convenient online shopping experience. Please review our shipping information below to understand how orders are processed, shipped, and delivered.

1. Shipping Destinations

We currently offer shipping to the following countries:

• United States

• United Kingdom

• Canada

• Australia

• New Zealand

Shipping availability may vary depending on the delivery address and product availability.

2. Shipping Rates

Our standard shipping rates are:

Country	Standard Shipping	Free Shipping
United States	$4.95 USD	Orders over $70 USD
United Kingdom	£3.95 GBP	Orders over £55 GBP
Canada	$5.95 CAD	Orders over $110 CAD
Australia	$6.95 AUD	Orders over $120 AUD
New Zealand	$6.95 NZD	Orders over $130 NZD

Any applicable shipping charges will be displayed during checkout before payment is completed.

3. Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

• Business days are Monday through Friday, excluding applicable public holidays.

• Orders placed on weekends or public holidays will begin processing on the next business day.

• Processing times may be extended during holidays, promotional events, or unusually high order volumes.

Processing time refers to the preparation of your order before it is handed over to the shipping carrier.

4. Estimated Delivery Time

Our estimated shipping transit time is 5–12 business days after order processing.

The estimated total delivery time is approximately 6–14 business days from the date of purchase, assuming normal processing and transit conditions.

Delivery estimates may vary based on:

• Destination country and region

• Shipping carrier operations

• Customs clearance procedures

• Weather conditions

• Public holidays

• Unexpected logistics disruptions

Delivery dates are estimates rather than guarantees, except where required by applicable law.

5. Order Confirmation and Tracking

Once you place an order, you will receive an order confirmation email at the email address provided during checkout.

When your order ships, you will receive a shipping confirmation containing tracking information when available.

Tracking updates may take additional time to appear after the package has been transferred to the shipping carrier.

You can monitor your shipment using the tracking information provided in your shipping confirmation email.

6. International Shipping and Customs

For international deliveries, packages may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.

Where such charges are not collected at checkout, customers may be responsible for paying applicable import charges upon delivery.

Everstride does not control customs processing times or charges imposed by government authorities.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details during checkout.

If you notice an error in your shipping address, please contact us immediately at info@everstridesock.us.

We will make reasonable efforts to update the address before shipment. However, address changes cannot be guaranteed once an order has been processed or dispatched.

8. Delayed or Lost Packages

If your shipment is significantly delayed, missing, or appears lost, please contact our customer support team.

We will assist you by reviewing the tracking information and contacting the relevant shipping provider where appropriate.

If a shipment is confirmed lost, we will assess the circumstances and offer an appropriate solution, which may include a replacement or refund.

Nothing in this policy limits your statutory rights regarding delivery.

9. Damaged Packages or Missing Items

If your order arrives damaged, contains incorrect items, or is missing products, please contact us within 7 days of delivery whenever possible.

Include:

• Your order number

• A description of the issue

• Clear photographs of the affected items or packaging, if available

We will review your request and work toward an appropriate resolution.

Failure to report an issue within 7 days does not remove any rights available under applicable consumer protection laws.

10. Multiple Shipments

Some orders containing multiple products may be shipped separately.

If this occurs, packages may arrive on different dates, and separate tracking information may be provided.

11. Contact Information

For shipping questions, delivery updates, or assistance with your order, please contact:

Everstride Customer Support

Email: info@everstridesock.us

Website: https://everstridesock.us

We are committed to helping you enjoy a smooth and reliable shopping experience.